Privacy Policy
Last updated: August 6, 2026
Enchanted Ascents (“we,” “us,” “our” WilderHahn Outdoor Adventures) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.enchantedascents.com or interact with us. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
1. Information We Collect
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Information you provide: Name, email address, phone number, group size, preferred dates, fitness/ability notes, medical or dietary information you choose to share, and any other details submitted via booking forms, email, or messages.
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Automatically collected: IP address, browser type, device information, pages visited, and approximate location (via standard website analytics). We may use cookies or similar technologies.
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We do not knowingly collect information from children under 13 without parental consent.
2. How We Use Your Information
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To respond to inquiries and process bookings.
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To plan and deliver safe, customized trips (including sharing relevant medical/dietary notes with the guide).
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To send confirmations, updates, or (with your consent) marketing about future adventures.
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To improve our website and services.
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To comply with legal obligations or protect our rights and safety.
3. Sharing of Information
We do not sell your personal information. We may share it with:
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Service providers who help us operate (e.g., email, payment processors, website hosting) under confidentiality obligations.
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Guides or contractors involved in your specific trip (only as needed).
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Authorities if required by law or to protect safety.
4. Cookies and Tracking
Our website may use cookies for basic functionality and analytics. You can control cookies through your browser settings. Disabling them may affect site performance.
5. Data Retention and Security
We retain personal information only as long as needed for the purposes above or as required by law. We use reasonable technical and organizational measures to protect it, but no method of transmission over the internet is 100% secure.
6. Changes to This Policy
We may update this Privacy Policy periodically. The current version will be posted on this page with the updated date.
9. Contact Us
For privacy questions or requests: Enchanted Ascents Invermere, BC Email: enchantedascents@gmail.com